Teens, kindness and cruelty on social network sites

Part 2: Social Media and Digital Citizenship: What teens experience and how they behave on social network sites

Section 6: How do teens respond themselves when they see online cruelty or meanness?

Most teens say they just ignore the mean behavior they see on a social media platform.

In addition to asking about the bystander behavior that teens witness in others on social media, we asked them about their own behavior. Social media-using teens are most likely to say they ignore the behavior themselves (91% of teens say they do this, and more than a third (35%) say they do this frequently). Social media-using teens are also likely to say they have defended the victim (80% have done so, 25% do so frequently) and to have told the other person to stop being mean and cruel (79% have done this, 20% have done so frequently). For ignoring, defending, and telling someone to stop, the most common response of these teens was that they do these things “sometimes.”

Personal responses to bullying 

21% of social media users admit to joining in at least once in a while.

One in five (21%) social media-using teens who have witnessed online cruelty say they have joined in. Most (12%) say they join in the mean behavior “once in a while,” 7% say they do so “sometimes,” and 2% say they do it “frequently.”

White teens and boys are more likely to ignore online cruelty.

There are fewer variations in the actions that teens report that they take to respond to online mean behavior. White teens are more likely to say that they frequently ignore what is going on than Latino teens (39% vs. 23%), and teens from families with better-educated parents (some college training or a college degree) are more likely than those whose parents lack a high school diploma to say they frequently ignore online cruelty.

Boys, particularly younger boys ages 12-13, seem to have more of a stay-out-of-it approach to social network site drama. They are more likely to report that they frequently ignore what is going on when they personally witness online cruelty. Two in five (41%) boys (vs. 28% of girls) and 64% of 12-13 year-old boys say they frequently ignore online meanness when they see it on social network sites.

Older teen boys are more likely than older girls to say they have personally joined in on the harassment of someone on a social network site frequently – 4% of boys 14 to 17 say they do this frequently, compared with 1% of girls the same age.

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Copyright 2013 Pew Internet & American Life Project

The Pew Research Center's Internet & American Life Project is one of seven projects that make up the Pew Research Center. The Center is supported by The Pew Charitable Trust.